The short version
- The editor is local. Recording, editing, exporting, and even automatic captions (an on-device Whisper model) all run on your computer. We never see your recordings.
- We hold what accounts need. Your email, your license, activation records, and — if you subscribe to Sendio — billing state and the videos you choose to share.
- Nothing is sold, no ads, no tracking across sites.
What the app sends, and when
Screenray talks to our servers in exactly three situations:
- Activation — once per machine, the app sends your registration code, a one-way hash of your machine identifier, an optional hostname label, and the app version. After that the editor runs fully offline.
- Sendio status — if the export dialog is open on an activated install, the app may ask whether your license has a Sendio subscription so it can show the right controls. This carries your registration code only.
- Sendio sharing — only when you export with “Get a shareable link” switched on. The app uploads the exported video (compressed for the web) and a thumbnail, plus its title, duration, dimensions, and size. Nothing else on your timeline leaves your machine.
What our servers store
- Account — your email address, managed by our authentication provider (Supabase). Sign-in links and purchase emails are sent through Resend.
- Purchases & billing — payments are processed by Stripe; card numbers never touch our servers. We keep the Stripe payment and subscription identifiers, your license code, its status, and — for Sendio — your plan and its billing state.
- Activations — which license activated which machine (as a one-way hash), when, and with which app version. Failed activation attempts are counted against a truncated hash of the requesting address for rate-limiting; no raw IP addresses are stored.
- Downloads — which release your account downloaded and when (abuse prevention and rate limits).
- Sendio videos — for each video you share: the file and its thumbnail (private storage, served through short-lived signed URLs), title, duration, dimensions, size, a view count, and a monthly estimate of bytes streamed (that’s how plan allowances are metered). Share links are unlisted, not private: anyone who has the link can watch.
- Site analytics — aggregate page analytics via Vercel Web Analytics. No cross-site tracking, no advertising identifiers.
Who processes data for us
Four services run Screenray’s server side, each receiving only what its job requires: Stripe (payments), Supabase (accounts, database, video storage), Vercel (website hosting and aggregate analytics), and Resend (transactional email). We don’t sell or share your data with anyone else.
Retention and deletion
- Account, license, and billing records are kept while your account exists (and as required for tax/accounting).
- Shared videos stay until you delete them — from the gallery in your account — or your account is deleted. Canceling Sendio does not delete your videos; links you’ve shared keep working.
- Deleting a video removes both the file and its thumbnail from storage immediately; the link stops working at once.
- To delete your account and everything tied to it — including licenses and any shared videos — use your account’s Settings page or reply to your purchase receipt and we’ll take care of it.
Your rights
You can ask for a copy of the data we hold about you, ask us to correct it, or ask us to delete it. The fastest route for any of these is replying to your Stripe purchase receipt — it reaches us directly.
Changes
If this policy changes, the update lands on this page with a new date at the top. Material changes to what we collect will be called out in the changelog.